Returns & Exchanges
At Tropicflow, we want you to love your island-inspired style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Simply follow our streamlined process to ensure your wardrobe refresh is as breezy as a tropical tide.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your peace of mind.
Receive Your Refund
After our warehouse team inspects the returned garments, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
